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Xinmei Hairclip-Medium High Quality Acetate Hair Clip Manufacturer & Supplier Since 2002.

FAQ
25
Do the decorations (rhinestones, pearls) on acetate hair clips fall off easily?
High-quality decorative pieces are made with sturdy hand-inlay craftsmanship and special adhesive,
so they won’t fall off with normal wear. However, if they are of poor quality, the adhesive is weak,
and the stones may fall off after only a few wears. If they accidentally fall off,
you can first use special jewelry glue to fix them, or contact the seller for after-sales service.
26
Can a vinegar hairpin be repaired if it's broken? Is there after-sales support?
Rest assured, if you have any issues, you can contact our after-sales service for assistance. Acetate hair clips usually come with comprehensive after-sales support: if there are quality problems with the received product, the seller can provide repair services (such as reattaching crystals or replacing the spring).
27
Do your products come in a variety of colors?
I am pleased to tell you that they do! We offer thousands of patterns and color textures for you to choose from,
which can be applied to your products or customized according to your design drawings.
Our website features a variety of styles, and we welcome you to browse.
28
What kind of packaging do you usually use for your products?
We usually use OPP bags for packaging, or you can customize the packaging.
If you have customization needs, you can contact us via email.
29
Can acetic acid products be recycled?
They can be recycled, but professional recycling channels are required. It is not recommended to dispose of them with regular plastics.
30
Are acetate products easily scratched?
They are more prone to minor scratches compared to metal, but:

They can be polished to restore them, with a surface texture better than ordinary plastic.
Acetate is strong and durable.
31
Are acetate materials heat-resistant?
They have moderate heat resistance. Prolonged high temperatures may cause:
 Hairpins to deform、Material to turn white、Surface to lose gloss
Do not expose to sunlight or temperatures above 60°C.
32
How to distinguish between real and fake acetate hairpins?
1. Genuine acetate can be identified by its texture: the surface of acetate is smooth with a pearly luster, and it feels delicate to the touch.
Genuine acetate has a slight flexibility and will bend and return to shape, with meticulously handcrafted details and rounded edges.

2. Fake acetate: plastics often feel cheap and have a harsh shine. Plastic is prone to breaking or not restoring its shape after bending,
and since plastic is mostly mass-produced, details may have rough edges or molding lines.
33
Can custom orders be returned or exchanged?
No. Custom products cannot be returned or exchanged. If the item you received has a quality issue,
please contact customer service within 7 days of receiving the product, and they will help resolve the problem.
34
How can I track my shipment?
After your order has been shipped, contact customer service for logistics information.
You can also enter your email or order number on the 'Order Inquiry' page of our website to check your order status.
35
How long does shipping take?
International orders: 10-20 business days
The exact time depends on the destination country, the shipping method, and customs processing speed.
36
Why does each acetate hair clip have a different pattern?
This is a normal characteristic of acetate and not a defect.
During the manufacturing process, acetate sheets naturally form random patterns, so each hair clip has slight differences.
This is also one of the reasons many consumers like acetate.
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178 Shoutao Road, Tangxi Town, Wucheng District, Jinhua City, Zhejiang province, China

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