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Xinmei Hairclip-Medium High Quality Acetate Hair Clip Manufacturer & Supplier Since 2002.

FAQ
121
Are acetate combs easy to break?

No, they're generally much sturdier than regular plastic combs.

For Everyday Use

Most people use acetate combs daily without any issues. They’re plenty strong. They can easily handle everyday brushing, detangling, or being tossed into your purse or travel bag. You don't have to baby them. 

What to Keep in Mind

Like any comb, it can break if it's bent too far or forced through very stubborn knots. But under normal use, acetate is less likely to crack or snap compared to many standard plastic combs.

Our Advice

If you treat it the same way you'd treat any quality hair accessory, it should hold up well for a long time. No special care is needed—just avoid excessive bending or putting unnecessary pressure on it.

122
How long does delivery take / Shipping methods?
1.International Express :It usually takes 4-7 days, and expedited shipping can arrive in about 4 days.
This is the most expensive option and does not include taxes. Shipping costs are calculated by weight. 
2.Air shipping: usually takes 12-18 days, and some countries do not offer this service.
The price is similar to express delivery. Shipping costs are calculated based on weight. 
3.International shipping by sea: usually takes 40-60 days, and some countries do not support sea shipping.
It is inexpensive, so if the quantity of goods is large and the customer does not require fast delivery, sea shipping can be considered.
However, if timely delivery is critical,  Shipping costs are calculated based on weight. 
4.Rail transport: generally takes 25-30 days, mainly to Europe. It has the lowest price, cheaper than air freight, faster than sea freight.
If time sensitivity is not high, this method can be chosen. The freight is calculated based on the actual situation. 
123
Why can't my hair claw clip hold my hair?
A few things are usually going on at once.
First, sizing. A lot of people buy whatever claw clip looks cute online without checking if it actually matches their hair thickness. Too small for thick hair, and it just pops open under the weight. Too big for thin or fine hair, and there's nothing for the teeth to grab onto, so it slides right out.

Second — clean, freshly washed hair is slippery. Sounds backwards, but it's true. Silky, product-free hair has zero grip. Claw clips actually work better on day-old or day-two hair, or hair with a little texturizing spray, dry shampoo, or salt spray in it. That tiny bit of grit gives the teeth something to bite into.
Third, technique matters more than people think. If you just scoop your hair up and clamp the clip shut, it won't hold for long. Try twisting the ponytail once or twice before you clip it — that twist creates tension, and tension is what keeps the clip locked in place instead of sliding down.

Layers and shorter face-framing pieces are another culprit. Those shorter strands just won't stay tucked in no matter how good your clip is. That's not a clip problem, that's a haircut problem, honestly.

And sometimes it's just the clip itself. Cheap plastic claw clips with shallow teeth or weak spring tension loosen up fast, especially with thick or heavy hair. If yours feels loose even on day-two hair with a good twist, it might just be time for a sturdier clip — something with a strong metal spring and deeper teeth holds noticeably better than the flimsy ones.
124
How can I confirm the product color? Is the actual product consistent with the pictures?

Yes, the acetate hair claw you receive is usually very close to the photos.

We try to keep product photos as true to color as possible. But in real life, colors can look a bit different depending on light, screen brightness, or even the device you’re using.

With acetate hair claw, there’s another small thing to know. The material itself can have slight natural color shifts. Especially in marbled or patterned styles. No two pieces are 100% exactly the same. That’s normal for acetate.

So small differences between pictures and the actual item can happen. But it will stay within the same color tone and style.

125
Is the packaging safe for shipping?

To ensure your acetate claws and clips arrive flawlessly, we don't skimp on packaging. Each item is individually inspected for quality before it leaves our hands, then wrapped in multiple protective layers to prevent any scratches or transit damage.

We want you to love your purchase, but if something goes wrong along the way, please reach out to our support team. We'll make it right as quickly as possible!

126
Choose according to your hair volume,How to choose size?

Don't worry, we got you. It really comes down to how much hair you have. Here is the breakdown:

Small: Best for half-up styles. If your hair is fine, thin, or on the softer side, grab this one.

Medium: Your everyday go-to. Perfect for a quick twist if you have normal or average thickness.

Large: Got thick, long, or super curly hair? You will need this. It actually holds everything in place without slipping.

If you are still stuck, just look at our model photos. They show exactly how each clip looks on different hair types.

127
Do you offer wholesale?

Yes, we do.

We supply wholesale acetate hair accessories, including hair clips, hair claws, and combs.

We try to keep things flexible. You don’t have to buy 500 of the exact same item. We support mixed styles and mixed colors in a single order. This way, you can test what sells best in your shop without risking too much cash upfront.

We also know how annoying it is when a best-seller goes out of stock. That won't happen here. Our supply chain is solid, so your restocking needs will always be met on time. Whether you run an established brand or a local boutique, we’d love to work with you.

Want to see our latest catalog? Just send us a quick message here www.xmhairclip.com, and we'll get right back to you.

128
Can I use it on wet hair?

Yes, that's completely fine. Many people use hair claws right after a shower or while getting ready in the morning.

The only thing we suggest is not leaving it sitting in water for long periods. If it gets wet, just give it a quick wipe and let it dry naturally. That helps keep the acetate looking its best over time.

For everyday use on damp hair, you shouldn't have any issues.

129
Suitable for sensitive scalp?

Yes — and it's actually one of the reasons people choose acetate over other materials.

Acetate is smooth. Not just on the surface, but along the edges too. It won't snag or pull when you're clipping your hair up, which is usually what causes that familiar scalp irritation after a few hours of wear.

It's also hypoallergenic. No nickel, no harsh chemical additives. The kind of stuff that makes your scalp itch or your skin go red — acetate doesn't have it.

And because it's plant-based, the material itself is just gentler overall. Not as reactive as regular plastic. A lot of customers with sensitive scalps switch to acetate specifically for this reason and notice a difference pretty quickly.

One more thing — the rounded design means there are no sharp points pressing into your head. It holds your hair without digging in.

So if you've had trouble with other clips before, this one's worth trying.

130
Is this hair claw durable?

We make our hair claws from high-quality acetate, which is much stronger and more flexible than standard plastic. That means it's less likely to crack if it gets dropped and better at holding its shape after regular use.

Many people use the same acetate clip every day because it can handle the wear and tear of busy mornings, commutes, workdays, and everything in between. It’s sturdy enough for daily use while still feeling lightweight and comfortable in your hair.

Like any accessory, a little care goes a long way, but with normal use, an acetate hair claw can last much longer than typical plastic alternatives.

131
Why are there slight differences in the product patterns?
Acetate is a natural material, and the grain of each sheet is different.
Therefore, the color or pattern of your acetate hair clips will be unique and will not be exactly the same as anyone else's.
132
Will acetate hair clips fade or turn yellow?
High-quality acetate does not yellow, but prolonged exposure to strong sunlight or chemical cleaners may affect its shine and wearability.
Address

178 Shoutao Road, Tangxi Town, Wucheng District, Jinhua City, Zhejiang province, China

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