Yes, we do custom orders pretty often.

Start by sending us your 3D model or blueprint — include your size requirements.The more context, the better. Our engineers will handle the structural design from there.

We'll produce a sample before anything else. Check the fit, the finish, hold it in your hand — make sure it's actually what you want. When you're happy with it, we start on the mold. Usually takes about 35 days, though more complex designs can run a little longer.

Mold cost is paid by you upfront — that's pretty standard for custom work across the industry. Once you hit a certain order volume though, that cost can be worked back in. The threshold varies depending on what you're making, so just reach out and ask rather than trying to guess.

Any other questions on pricing, lead times, or minimums? Email us directly — easier to just talk it through.

Quite a few, actually.

Size, color, material — those are the most common ones. Logo and packaging too. Some customers want something that looks completely different from what's on our website. We've done that as well.

The quickest way to find out if your idea works? Just send us a photo or a rough sketch. We'll give you a straight answer — no back-and-forth for days.

Lead time and pricing depend on the specifics, so we can't give a number until we see what you need.

Just reach out and tell us what you have in mind.

You may already be familiar with these tricks of the trade, but sometimes it is inevitable to encounter the painful sensation of your hair being "pulled at the roots"—or even worse, a receding hairline. This is precisely why we empathize so deeply and felt compelled to share this advice. The core philosophy behind it all is the preservation of hair health.

The "Hair Care Guide" we present to you today is easy to understand, highly practical for daily use, and refreshingly concise:

1. Say Goodbye to Tightness

Whether you are tying a ponytail or braiding your hair, you should always avoid pulling it too tight. Opting for styling methods that exert low tension and minimal pressure is not only comfortable to wear and easy to execute, but it also serves as the ideal daily choice for maintaining healthy hair.

2. Gentle Fastening Tools

Success often lies in the details! We recommend replacing traditional, tight elastic hair ties with accessories that distribute pressure over a larger surface area—such as "claw clips." According to extensive feedback from users, satisfaction rates for this switch stand at a resounding 100%. These tools provide a secure hold without causing the hair damage or shedding often associated with pulling and tugging.

3. Treat Your Scalp with Care—Tailor Your Approach

This embodies a timeless piece of wisdom within the philosophy of hair care: adopt specific care strategies tailored to your unique head shape and hair type. A hair care regimen should never be static; rather, it requires continuous adjustment and optimization based on your individual circumstances. Additionally, incorporating nourishing hair oils into your daily routine can provide deep hydration; this not only enhances your hair's moisture retention and smoothness but also effectively minimizes breakage caused by friction.

4. The Golden Rule: Never Tie Up Wet Hair!

For many people, this represents the most common "landmine" in their hair care routine. Hair is at its most fragile when wet, making it highly susceptible to deformation or damage from external pulling forces. If you engage in vigorous activity while your hair is in this vulnerable state, it is not only prone to snapping, but over time, it can also lead to loosened hair roots—potentially even triggering hair loss issues.

No, they're generally much sturdier than regular plastic combs.

For Everyday Use

Most people use acetate combs daily without any issues. They’re plenty strong. They can easily handle everyday brushing, detangling, or being tossed into your purse or travel bag. You don't have to baby them. 

What to Keep in Mind

Like any comb, it can break if it's bent too far or forced through very stubborn knots. But under normal use, acetate is less likely to crack or snap compared to many standard plastic combs.

Our Advice

If you treat it the same way you'd treat any quality hair accessory, it should hold up well for a long time. No special care is needed—just avoid excessive bending or putting unnecessary pressure on it.

A few things are usually going on at once.
First, sizing. A lot of people buy whatever claw clip looks cute online without checking if it actually matches their hair thickness. Too small for thick hair, and it just pops open under the weight. Too big for thin or fine hair, and there's nothing for the teeth to grab onto, so it slides right out.

Second — clean, freshly washed hair is slippery. Sounds backwards, but it's true. Silky, product-free hair has zero grip. Claw clips actually work better on day-old or day-two hair, or hair with a little texturizing spray, dry shampoo, or salt spray in it. That tiny bit of grit gives the teeth something to bite into.
Third, technique matters more than people think. If you just scoop your hair up and clamp the clip shut, it won't hold for long. Try twisting the ponytail once or twice before you clip it — that twist creates tension, and tension is what keeps the clip locked in place instead of sliding down.

Layers and shorter face-framing pieces are another culprit. Those shorter strands just won't stay tucked in no matter how good your clip is. That's not a clip problem, that's a haircut problem, honestly.

And sometimes it's just the clip itself. Cheap plastic claw clips with shallow teeth or weak spring tension loosen up fast, especially with thick or heavy hair. If yours feels loose even on day-two hair with a good twist, it might just be time for a sturdier clip — something with a strong metal spring and deeper teeth holds noticeably better than the flimsy ones.

Yes, the acetate hair claw you receive is usually very close to the photos.

We try to keep product photos as true to color as possible. But in real life, colors can look a bit different depending on light, screen brightness, or even the device you’re using.

With acetate hair claw, there’s another small thing to know. The material itself can have slight natural color shifts. Especially in marbled or patterned styles. No two pieces are 100% exactly the same. That’s normal for acetate.

So small differences between pictures and the actual item can happen. But it will stay within the same color tone and style.

To ensure your acetate claws and clips arrive flawlessly, we don't skimp on packaging. Each item is individually inspected for quality before it leaves our hands, then wrapped in multiple protective layers to prevent any scratches or transit damage.

We want you to love your purchase, but if something goes wrong along the way, please reach out to our support team. We'll make it right as quickly as possible!

Don't worry, we got you. It really comes down to how much hair you have. Here is the breakdown:

Small: Best for half-up styles. If your hair is fine, thin, or on the softer side, grab this one.

Medium: Your everyday go-to. Perfect for a quick twist if you have normal or average thickness.

Large: Got thick, long, or super curly hair? You will need this. It actually holds everything in place without slipping.

If you are still stuck, just look at our model photos. They show exactly how each clip looks on different hair types.